Possible reason of CPU spike on specific time frame?
I need a solution Hey guys,I noticed that we're hitting 75% of CPU usage at around 4:00PM every day. I checked around the settings and I can't find any setting that is supposed to run at 4:00pm...
View ArticlePGP Desktop Professional 10.1
I need a solution How to install my PGP Desktop Professional 10.1 on MacOS Sierra version 10.12.3/ 0
View ArticleWeb Email Protection notification messages flagged as spoof/phishing
I need a solution When an email is sent from our PGP Web Email Protection server to an external user, it is being blocked by their email gateways. Situation:1. One of our internal employees sends an...
View Articlesecring.skr always set to 0 byte when starting Encryption Desktop
I need a solution Hi,I have the same problem mentioned in this post:https://www.symantec.com/connect/forums/secringskr...Thanx for your help! 0
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Can't Install Endpoint Encryption Management Server
I need a solution Hi folks,I'm trying to install the SEE Management Server in a Windows 2012 Server but when i try to select the DB server, it doesn't appear in the server list. My DB server is a SQL...
View ArticleBest practices for key management on Symantec Encryption Management Server
I need a solution Hi,I want to know what are Best practices for key management on Symantec Encryption Management Server?Also in conjunction, can we utilize our Enterprise Key Management application...
View ArticleSEMS working with GPG
I need a solution We have a small company that uses SEMS with BES 12, ( 10 mobile users Blackberry and iOS + 5 desktop users) , and we are facing a problem now, our comunication works great with...
View ArticleWhat are the options if Symantec PGP Keys are revoked?
I need a solution Hi,I am a newbie so pardon my lack of knowledge. We are using Symantec Drive and File Share Encryption in our environment. Key Mode is SKM. We didn't changed the default of Auto Key...
View ArticleCan't Create Disk Administrator Passphrase the Page you're looking for doesnt...
I need a solution Hello,We are working on testing out the trial of Symantec Encryption Server. Our goal is to ensure the administrators are able to decrypt all drives. Under Consumer > Default...
View ArticlePGP Server - primary SMTP issue
I need a solution Hello,We are using Symtantec Encryption Server ver. 3.3.2 (build 15238).We have strange issue with some users how have multiple SMTP email address setup in their "reply address"...
View ArticleNew Installation - Cannot Access Web Interface
I do not need a solution (just sharing information) Hello We're in the process of evaluating Encryption Management Server. I am attempting to get Encryption Management Server 3.4.1 installed in a...
View ArticleReplacing old PGP keys with new PGP keys.
I need a solution Hello Everyone, I am facing problem regarding replacing keys on server, I have to manually delete the old keys and upload new keys, can't it automatically upload new keys replacing...
View ArticleDirectory Synchronization enabled removed user won't show back up in Internal...
I need a solution Hello, A user was removed from the encryption server which has directory synchronization setup and working. The Active Directory information on the user has not changed (same...
View ArticleSEMS: AD sync id keep getting locked
I need a solution Hi All,The service id used for Directory Sync in the PGP console (SEMS), keep getting locked out.Does the password have any special requirements?After we unlock, test connection...
View ArticleProvisioning Users - Symantec Encryption
I need a solution Running Symantec Encryption Server 3.4.1 (Build 490). We currently have LDAP and Silent Enrollment enabled so once the client is installed, the end user logs into Windows and machine...
View ArticleHelp on disabling the CAN NOT SECURE MESSAGES
I do not need a solution (just sharing information) I have Symantec Encryption Desktop, Everytime I boot up it gives me a message saying it can not secure messages (email) and wants to know what 3...
View ArticleWin 10 1709 and PGP 10.4.2
I need a solution Hello.Does anyone know when a version of SEMS or PGP WDE will be released that supports Windows 10, 1709? 1709 is currently unsupported and is blue-screening laptops that have 1709...
View Articlemove a Symantec Encryption Desktop for Windows client to a new Symantec...
I need a solution move a Symantec Encryption Desktop for Windows client to a new Symantec Encryption Management Server as per these article we need to re-enroll the Agents to new server but my...
View ArticlePGP changing from SKM to other mode: Any impact?
I need a solution Hi,Just want to quickly go through, any impact if we change SEMS settings from server key mode - SKM mode to other? (e.g CKM)Thanks 0
View ArticlePartial Disk Encryption- wont resume
I need a solution I was encrypting an external disk (large one, taking a long time) and (probably because my computer did an update during the process) I now get an "Encryption paused" message when I...
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