I need a solution
I’m having some issues with the Symantec PGP encryption product key server.
Basically we are using it as a key server only completed with Blackberry Enterprise and MS Exchange integration.
The problem we are experiencing recently is that when the blackberry attempts to send an encrypted PGP e-mail, it first displays ‘Please Wait’ on the LCD / display then after a while displays ‘Updating Universal PGP policy’ then after another duration, displays ‘Policy is out of date’ and could not be downloaded.
This means our customers are unable to send e-mail.
It appears to be an intermittent issue which is happening all of the time now.
Internet connectivity is perfect and server software has not changed.
Can anyone please help?