ADK - Organization Keys or Consumer Policy

Hi,

I have a user who got the following message when trying to create a NetShare:

Which started me looking into how the ADK is configured on Universal server (we have had an ADK imported for quite some time).

You can seemingly add an ADK under Keys->Organization Keys AND as part of a Consumer Policy under the General tab.

The descriptions in the Admin Guide suggest the Organization ADK is used for email only, whereas a policy-specific ADK is used for all encrypted entities. Surely that isn't the case?

The Admin Guide also indicates that the ADK is "added" to all generated keys, but the message above would suggest it is missing, even though we have it configured.

Any ideas why the above error is being presented?

Thanks.